As the NV of the Industry, we pride ourselves on the high quality services we provide for all of our customers. For every service we offer, from green certified pest control to lawn treatment services in Tampa, we have an incredible team of dedicated passionate professionals working behind the scenes to achieve 100% customer satisfaction.
In this article, meet our diverse group of Coordinators who schedule all appointments, answer your phone calls and emails, handle billing, assist with all customer service processes, and more. After learning about our amazing team, you will understand why we offer the premier Green Certified Pest Control in Tampa, as well as Wildlife Removal, Termite Services, and Lawn & Shrub Care.
Kara Degraff – Office Manager / Pest Control Service Coordinator
Kara Degraff has been on the Nvirotect team for six years, and plays an integral role in managing the office and coordinating all pest control services.
With a Master’s degree in Animal Science from University of Nevada Reno, she is passionate about wildlife, nature, and protecting the environment. Kara was interested in the pest control industry and working at Nvirotect because of the opportunities to impact pests of all kinds in a humane and ecologically mindful manner. Nvirotect does just that.
“We have a great group of good people who make me smile every day,” says Kara on her favorite part of working with Nvirotect.
Some fun facts about Kara are that she has two children heavily involved in sports, and enjoys reading and going to the beach. She loves going to Tampa Bay Buccaneers games, where her husband serves as an Athletic Trainer!
Sara Hogan – Wildlife Division Coordinator
Our Wildlife Division Coordinator, Sara Hogan, plays a crucial role in performing Customer Service, Sales, Account Management, Vendor Relations, and so much more. We are so proud to have her on the team. She has been with Nvirotect for more than two years, and is very well-rounded, diverse, and serves as back-up in many different positions.
After receiving her Bachelor’s in Finance from University of South Florida, she was drawn to Nvirotect because she knew it would provide her with different and interesting challenges every day. Her favorite part of working on the Nvirotect team is that it is like one big family.
When Sara is not helping schedule appointments, answer phones and emails, and oversee the Wildlife Division, she loves to spend time with her nieces and nephews, watch college football, and play with her two Frenchies.
Shaylin Amos – Billing Specialist
Shaylin Amos is our Billing Specialist phenom! She is currently studying Computer Science in the evenings. Not only does she serve a key role in our office, but she also loves rescuing wildlife, and her current rehab Whiskey is a raccoon that was rescued by one of our Wildlife Specialists.
Her favorite part of the job is being able to work with our robust customer base one on one to resolve any of their many diverse billing concerns. She prides herself on organization, seamless billing of MLA customers, process improvement and implementing solutions. She has revamped and refined most billing processes and continually strives to provide value to Nvirotect and to her customers.
Shaylin enjoys the pest control industry because of the advancements in technology that can be used to solve a wide variety of pest issues. In addition, she truly enjoys the team building opportunities and offsights.
A fun fact about Shaylin is that she is a dog mom, and is passionate for animals of all kinds.
Erin Shirkey – Lawn & Shrub Care Coordinator
Erin Shirkey, our Lawn & Shrub Care Coordinator, is responsible for all things Lawn & Shrub Care at Nvirotect Pest Control Services. After graduating from Culinary School at The Art Institute of Tampa, she applied those skills at Oxford Exchange overseeing line prep and running expo. Erin’s husband owns a Lawn Maintenance company and that sparked her interest in our industry. Today as our Lawn & Shrub Care Coordinator she enjoys increasing her overall technical knowledge on grasses and ornamental plants, insects, treatment plans, etc.
When asked why she loves her job, Erin answered, “Personal development and growth.” She finds her role to be rewarding and stimulating. She is a fast learner, but is still challenged by the amount of information to learn. As a big animal lover, she is also passionate about what our Wildlife Team does, and how we capture, release, or rehabilitate animals.
Some fun facts about Erin are that she is a cat mom, who recently adopted a rescue kitten, Callie, as a new member of her family. She also loves going to the beach, cooking, and spending time with her family.
Experience the Premier Customer Service in the Pest Control Industry
Our fantastic Coordinator team is one of the many reasons why Nvirotect Pest Control Services is The NV of the Industry. We are proud of their hard work, dedication to high-quality customer service, and passion for protecting humans, pets, and the environment.
For Green Certified Pest Control in Tampa as well as Wildlife Removal, Termite Services, Lawn & Shrub Care, and beyond, our team has you covered.
Give one of our amazing Service Coordinators a call today for a free competitive quote, or complete our contact request form.